International Banking and financial Services Term Paper

International Banking and financial Services - Term Paper Example It is a back bone of global banking services. According to the IT benchmarking survey, 85 banks located across 13 countries in this region do not allocate appropriate funds for IT. Various surveys have shown that situations in the matured Asia Pacific markets are slightly different from the emerging markets. It has been noticed that in matured markets banks have increased their spending on IT. In 2010 14.7% of total operating expenses were accounted for IT. In 2011 it increased and became 15.8%. In 2012 the trend decline somewhat and became 15.5%. On the other hand the scenarios in emerging markets are not at all satisfactory. In 2010, 9.4% of total operating expenses were due to IT, the trend continues to lower down. In 2011 it became 9.3% and in 2012 it reduced drastically to 8.1%. The scenario may be fair in case of matured markets of the Asia Pacific regions. But in comparison to European banks the budget allocations of Asia pacific banks in the field of IT are very inappropriate . European banks spend 19% of their total operating costs in the field of IT. It is being observed that banks belonging to the matured markets of Asia Pacific regions are spending their money for strategic changes. Those banks are focusing less towards running the bank. So, automatically their IT spending will focus upon different IT applications rather than IT infrastructure. Different surveys very categorically stated that recently banks from matured markets have started including IT in their business system for the sake of growth and efficiency. The banks are promoting customer centricity, process improvement and channel transformation with the help of IT. On the other hand banks from emerging markets are more focused towards fundamental things and trying to reduce IT complexity. It is very clear from the different surveys that banks from emerging markets of Asia Pacific are trying to catch up business growth and are more focussed towards

Organization Development - Analyzing Performance Measurement and Essay

Organization Development - Analyzing Performance Measurement and Management - Essay Example The theme of the article is explored, along with the strengths and weaknesses of the content. According to the authors, performance measurement and management is the first stepping stone towards the effective implementation of change. Having widespread benefits on the organization, performance management has been described as an essential for the efficient functioning of the organization. The paper also sheds light on how the article misses out some pertinent details about performance management. Overall, the article is easy to comprehend and interesting, but often lacks concrete evidence to support the translation of theory into practice. Introduction Facility management (FM) inculcates the concept of bringing together various disciplines for the management of a built environment by assimilating and making use of human resources, place, management and technological advances (Atkins and Brooks 2009, 4). The role of facilities management has recently garnered significant attention for its ability to impact a wide range of disciplines and the potential to use this relationship for improved performance of the organization. ... Since the past decade, performance measurement has started to be used extensively for a â€Å"comprehensive managerial process† purported to improve the organizational performance (Menzel and White 2011, 133). Theme and Analysis The article by Dilanthi Amaratunga and David Baldry, â€Å"Moving from performance measurement to performance management†, is the topic of analysis in this report. The theme of the article focuses on the transition from performance measurement to performance management in FM organization. Introducing the article with the concept of performance measurement, Amaratunga and Baldry have highlighted the increasing role of performance measurement systems in contemporary management. Nutt and McLennan (2000, 163) further support this concept, asserting that the foremost step towards management is measurement, without which the organization cannot be certain of improvement over time. Performance measurement is essential for facilitating change in an orga nization and formulates the directive needed to efficiently pursue and achieve the goals of the organization. Quoting the traits of performance measurement, the authors emphasize upon the connection between performance measurement and management and explain how utilizing the results of performance measurement translates into effective performance management by providing a means of anticipating necessary changes and devising a strategy for change. The authors point out the role of facilities management in the overall performance and success of the organization. Performance management systems, as tools of strategic development and learning, have been discussed with the role FM organizations can play in promoting performance measurement and management. Moreover, it has been